Please email us ASAP at Help@JLLocal.com if there is any issue what so ever with your order! We are easy to work with and we really do care about you!!

JL Local has a 30 day return policy for damaged or unsatisfactory products, US postage is provided for these types of returns. International postage is not provided.

If a package is determined to be lost or stolen, a refund or replacement is not guaranteed but our team will work very closely with you to resolve the issue in favor of the customer.

If a package is sent to the wrong address because of a mistake on the customers part, a refund or replacement is not guaranteed but our team will work very closely with you to resolve the issue in favor of the customer.

We will never leave a customer hanging!